If you wish to cancel your booking for any reason, we require a minimum of 2 days before the start date of your booking.
If you provide us with a minimum of 2 days notice, we will refund the full rental amount to you.
For a late cancellation (less than 2 days before the start date of your rental), we will charge the full rental amount if your rental is less than 2 days long or 2 days worth of rental of the full equipment if your rental is longer than 2 days, whichever applies.
For example, if your rental start date is Saturday, you need to ensure you cancel by Wednesday end of day at the latest to avoid any cancellation fee.
This cancellation policy helps us serve you better to ensure the rental equipment is available when you expect it according to the availability showing on the calendar.
For any questions, please go the the FAQ page or contact us.